Explains steps to update the firmware version using The Solidigm™ Bootable Firmware Update Tool (Intel® branded NAND SSDs)

The system is not seeing any drives, will only boot to BIOS.

The Solidigm™ Bootable Firmware Update Tool (Intel® branded NAND SSDs) provides the firmware update capabilities for Solidigm™ (formerly Intel®) Solid State Drives listed in Release Notes. The tool comes in the form of an ISO image and requires either a completely empty USB drive or a blank CD (with CD burning software and a read/writable CD-ROM drive). The tool works outside of the operating system on the platform, so there are no OS requirements.

Note
  • If at any time during the firmware update process the program fails or your system displays a blank screen, power down and reboot your computer. Run the firmware update process again. If the second attempt fails, contact Solidigm™ Customer Support.
  • The firmware update process can take 30 seconds to 2 minutes to complete.
  • The firmware update process is done entirely at your own risk. Before attempting to update the firmware, it is your responsibility to back up or make copies of your files. If the Solidigm™ (formerly Intel®) SSD firmware update process is interrupted, your Solidigm™ (formerly Intel®) SSD may not function properly.
  • If your system is accelerated with Intel® Optane™ memory, you will need to temporarily disable system acceleration to run the Solidigm™ Bootable Firmware Update Tool (Intel® branded NAND SSDs).
  • If you purchased your Solidigm™ (formerly Intel®) SSD from an original equipment manufacturer (OEM), your firmware version may have a different naming. Contact your local OEM representative for latest firmware revisions.

Setting up the Solidigm™ Bootable Firmware Update Tool (Intel® branded NAND SSDs)

Follow these instructions to download the Solidigm™ Bootable Firmware Update Tool (Intel® branded NAND SSDs) and create a USB bootable device:

  1. Download the Solidigm™ Bootable Firmware Update Tool.
    1. Review the Release Notes for a quick summary of the firmware changes of each product.
  2. Download the freeware Universal USB Installer.
  3. Install and run the Universal USB Installer.
  4. Select the Try Unlisted Linux* ISO (or any installer that you prefer).
  5. Browse to the location of the Solidigm™ (formerly Intel®) Bootable Firmware Update Tool (Intel® branded NAND SSDs) ISO and select it.
  6. Select the drive letter that corresponds to your blank USB Flash Drive.
  7. Click Create. This will start the process of creating a USB bootable device with the Solidigm™ Bootable Firmware Update Tool (Intel® branded NAND SSDs) ISO.

Running the Solidigm™ (formerly Intel®) Bootable Firmware Update Tool (Intel® branded NAND SSDs)

After creating the USB bootable device, make sure you have completed these setup procedures before running the Solidigm™ (formerly Intel®) Bootable Firmware Update Tool (Intel® branded NAND SSDs):

  1. Back up the SSD content.
  2. Turn off the Drive Password Protection feature.
  3. Designate the USB Flash drive to boot first or prior to the OS drive.
  4. Fully charge the battery (for mobile computers).
  5. Plug in the power cable (for desktop computers).

Once the system boots from the USB Flash drive, the Solidigm™ (formerly Intel®) Bootable Firmware Update Tool (Intel® branded NAND SSDs) will be launched presenting the end-user software license. Press Enter to continue, and follow the instructions in the command prompt to perform the firmware update process.

Questions?
Contact Solidigm Customer Support.

Explains steps to update the firmware version using The Solidigm™ Bootable Firmware Update Tool (Intel® branded NAND SSDs)