Recommendations to try when the Solidigm™ (formerly Intel®) Solid State Drive shows 0 B of space

Recommendations to try when the Solidigm™ (formerly Intel®) Solid State Drive shows 0 B of space

 Try to format the drive. 

  • Option 1: Use Disk Management. 
  1. Press the Windows* key + x, and select the Disk Management option to open the utility.
  • Option 2: Use Diskpart. Use this option if the first one does not work.
  1. Open the Command Prompt with admin rights. 
  2. Type the command diskpart to start the utility. 
  3. Type the command list disk to review the available disks. Match the capacity to find the SSD in question. 
  4. Type the command select disk <index>. Use the index number for the disk in question. 
  5. Type the command clean and wait for the process to finish. 
  6. Reboot the system and go back to Disk Management to see if a new simple volume can be created. 

Update the drive firmware using the Solidigm™ Storage Tool.

If the behavior persists after following these recommendations, or if the drive is not recognized, contact Solodigm™ Customer Support. 

 

Recommendations to try when the Solidigm™ (formerly Intel®) Solid State Drive shows 0 B of space