최종 업데이트 August 29, 2023
기사
Need Assistance? We are here to help.
Our team of experts would be happy to assist you with technical and warranty questions on your Solidigm™ Products. Solidigm™ Support could be reached via Web, Chat, or Phone.
1. Submit a web-ticket via our Portal.
2. Initiate a chat with one of our representatives via chat link at the page.
3. Speak with one of our representatives over the phone at the numbers listed below
Hours of operation:
Europe, Middle East, Africa (English, French, German): 8:00am - 5:30pm (CET)
Asia, Australia (English): 6:00am - 5:00pm (Philippine Time Zone)
Mainland China, Taiwan (Chinese): 9:00am - 5:00pm (China Standard Time)
South Korea (Korean): 10:00am - 6:00pm (Korea Standard Time)
Japan (Japanese): 9:00am - 5:00pm (Japan Standard Time)
USA (English, Spanish): 7:00am - 4:00pm (Pacific Standard Time)
If you are a direct customer seeking RMA support, please send us a request via your mySolidigm account or reach out to your Field representative.
If you need to request access to the mySolidigm RMA Portal, please contact customer.access@solidigm.com