How to fix read scan errors during an SSD diagnostic scan

Troubleshooting tips to fix read scan errors during a full or quick diagnostic scan with the Solidigm™ Storage Tool (Intel® branded NAND SSDs)

Summary

If errors are encountered during a diagnostic scan, try the tips below to fix it:

  • Check the drive's firmware version and if required, perform a firmware update. Refer to latest firmware versions.
  • Perform a secure erase. Below are links of suggested ways to perform a secure erase/low level format on Intel® SSDs:
    • When to Run a Low-Level Format or Secure Erase on Solidigm™ (former Intel® NAND)SSD
    • How to Secure Erase an SSD with the Solidigm™ Storage Tool
  • If the issue persists or if errors are encountered during these troubleshooting steps, contact Solidigm™ Customer Support for assistance.

How to fix read scan errors during an SSD diagnostic scan